Effective Date: 12th June 2025

Welcome to Solomon Commercials ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our vehicle parts e-commerce website at www.parts.solomoncommercials.co.uk

We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

 

1. Who We Are
Solomon Commercials
Registered Office: Solomon Commercials Ltd, Knowsley Road Industrial Estate, Haslingden, Rossendale BB4 4RX
Company Registration Number: 01555887
Contact Email: parts@solomoncommercials.co.uk

 

 

2. Personal Data We Collect
When you interact with our website, we may collect:

2.1. Identity Data – full name, title, login details.

2.2. Contact Data – email address, billing and shipping addresses, phone number.

2.3. Vehicle Information – car registration or make/model for parts compatibility.

2.4. Order & Payment Data – order details, payment status (note: we do not store card details; Magento integrates securely with third-party payment processors).

2.5. Technical Data – Magento logs your IP address, browser type, device, operating system.

2.6. Usage Data – pages viewed, time spent, search terms (collected through Magento’s analytics tools and third-party integrations like Google Analytics).

2.7. Marketing Preferences – consent to receive offers and newsletters.

 

3. How We Use Your Data
On our platform, your personal data may be used to:

3.1. Process and deliver orders.

3.2. Auto-suggest compatible vehicle parts.

3.3. Manage customer accounts and order history.

3.4. Provide support through Magento’s customer service modules.

3.5. Detect and prevent fraud using Magento’s built-in security tools.

3.6. Send marketing messages (if you’ve opted in).

3.7. Improve the performance of our website using analytics extensions.

4. Legal Basis for Processing
We rely on the following lawful bases:

4.1. Contractual necessity – to fulfil your orders.

4.2. Legal obligation – for tax, fraud, or regulatory compliance.

4.3. Legitimate interests – improving user experience, ensuring platform security.

4.4. Consent – for email marketing and cookies where required.

5. Magento & Third-Party Sharing
Magento facilitates data processing via:

5.1. Payment Gateways – (e.g., PayPal, Stripe) securely process transactions.

5.2. Shipping Providers – (e.g., Royal Mail, DPD) to deliver orders.

5.3. CRM & Email Platforms – (e.g., Mailchimp, Klaviyo) for order updates and promotions.

5.4. Analytics & Performance Tools – (e.g., Google Analytics, Magento BI) to improve services.

We do not sell your personal data. All integrations follow extension security protocols and UK GDPR requirements.

6. International Transfers
Some of our service providers (e.g., hosting or analytics) may process your data outside the UK. We ensure adequate protection via:

6.1. Standard Contractual Clauses.

6.2. Adequacy decisions by the UK government.

7. Data Retention
Our website stores your data securely and retains it for:

7.1. 6 years for legal/tax reasons.

7.2. 12 months for abandoned carts, unless you opt back in.

7.3. Until you delete your account or request data removal.

8. Your Rights
You have the right to:

8.1. Access your data.

8.2. Correct inaccurate information.

8.3. Request deletion (right to be forgotten).

8.4. Object to or restrict processing.

8.5. Withdraw consent at any time.

8.6. Lodge a complaint with the Information Commissioner’s Office: https://ico.org.uk

You can manage your personal data and marketing preferences via your account dashboard or by contacting us directly.

9. Cookies & Tracking
Magento uses cookies to:

9.1. Maintain sessions and cart data.

9.2. Personalise user experience.

9.3. Track on-site behaviour (with user consent).

9.4. Support third-party marketing and analytics.

10. Data Security
We implement:

10.1. Magento 2 security patches and updates.

10.2. HTTPS encryption and secure payment gateways.

10.3. Access controls for admin and customer accounts.

10.4. Regular audits and vulnerability scans.

11. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy policies or content.

12. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with the new effective date.

13. Contact Us
If you have questions or wish to exercise your data rights, please contact:

Email: data@solomoncommercials.co.uk
Phone: 0800 313 4665

Post: Solomon Bodyguard, Parkside Industrial Estate, Park Rd, Backup, OL13 0BW